Picture the scene: you introduce a new initiative to your employees, one that will, you hope, drive customer sales or improve customer satisfaction or speed up an internal process. Most of your team are excited by this new approach and eagerly sign up for […]

There’s a great deal of uncertainty about what 2017 has in store. After the turbulent and head-scratching year that was 2016, it’s only the foolhardy who feel confident predicting what the next 12 months will bring. That turbulence and uncertainty makes HR an even […]