Tools, events, articles & publications

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IOSH Webinars: Champion and influence sustainable behavioural change. 

In this four part series of webinars for IOSH, behavioural change experts, Rebecca Stevens and Rachel Valentine introduce tools and techniques to improve the individual approaches to managing behavioural change. This series developed for IOSH members looked at self-awareness, language and communication as well as coaching conversations.  

Watch IOSH Series OnDemand


Our Tools:


Guide to taking ownership

Frustrated your employees aren’t taking ownership of their work?  Do they turn in less-than-perfect work or miss a key action that undermines what you’re trying to achieve? It’s a common problem and one that’s not easy to solve. That’s because the solution does not lie in one place, such as how people are managed. In fact, to get it right, a whole range of factors need to be aligned – from leadership and management right down to individual skill and mindset.  Download our latest FREE guide.

Guide to taking ownership

Guide to tackling poor workplace behaviour

Are you fed up with bad behaviour in the office? In this guide we look at how to spot the early signs that your employees behaviour is on the slide, what the causes might be, and how some simple processes and assistance can address the problem. Click the button below to get your FREE guide.

Guide to workplace behaviour

Guide to tackling absenteeism in the workplace

Employees turning up late? Leaving early? Often absent? Or just – here in body but not in mind? In this guide we look at poor time keeping and lack of engagement at work. We offer 7 practical steps to address absenteeism. Click the button below to get your FREE guide.

Guide to tackling absenteeism

Guide to addressing team conflict in the workplace

Team members not talking to each other? People being rude to their colleagues? In this guide we look at personality clashes and team tensions in the workplace. We offer 6 steps to help you understand how to resolve conflict. Click on the button below to get your FREE guide.

Guide to addressing team conflict

Guide to reducing task avoidance in the workplace

People not doing what they say they’ll do? In this guide we look at where an employee is given a job and they don’t do it; such as missing a deadline, procrastinating or excuses or even proactive avoidance. We offer 8 steps to follow to help understand and address this situation. Click on the button below to get your FREE guide.

Guide to reducing task avoidance

Learn how to be a great assessor

Do you have managers helping you with assessing and need to give them a workbook to prepare them? Check out my video and article Why not have a read of my good practice guide to assessing job candidates? Find out more here, or click the button below to get your FREE guide!

Get your free guide to candidate assessment 


Conduct the perfect interview

My 5 step guide contains all you need to prepare for and run a great interview including sample interview questions, scoring guide, how to make your decision and how to give feedback. Read more about how to be a STAR interviewer,or click the button below to get the guide for FREE!

Conduct the perfect interview with this free guide


Ask the right questions with my competency interview guide

This ready-to-go set of interview questions will give you a good measure of a candidate applying for the role of team manager. You can have this at no charge as a gift from me! Use these face-to-face or over the phone, alongside any other experience and skills questions you have. This guide covers the basic team manager competencies of motivation and attitude, team working, managing others, planning and organising, and communication. It also contains some handy hints on how to approach and mark the interview to help you make the right decision about who is the best person for your business. Click below to access this free guide.

Get your free competency interview guide


Performance development goal setting template

Need to set some personal goals? Need to set your team members some goals? I’m sure you’ve all heard of SMART goals – here is your Goal Setting Template to get you started. Read more about it here: 12 tips to effective goal-setting, or click below to download this template.

Get your free goal setting template


Book reviews:

With lots of self-help and management books out there it can be difficult to spot the useful books, those with real, genuine insights that offer something different. With our book reviews we aim to offer you an opinion to help you decide to read it or not.


Published & press articles:

One of the common challenges in recruitment is finding someone with the right motivation who is going to be really engaged and a high performer in the role. You need to know not only that they can do the job, but also that they want to, and will actually meet or even exceed expectations.

Trying to pin this down is difficult with traditional competency-based approaches in recruitment.

To understand the difference a psychometric measure of ‘strengths’ can bring, it is important to be clear about existing approaches and the benefits they have. This article doesn’t argue for a replacement of the existing competency-based approaches; rather it argues for adding a ‘strengths’ measure to the recruitment equation.

Recruitment is a tricky business. How can you be sure someone who performs well in an interview will perform well in a job? How can you be sure they have all the right skills and abilities? How can you be sure they’ll fit into the culture of your practice and work well with the rest of your team?

The truth is, you can’t be sure. Not completely. But by using one or more of the numerous psychometric tests on the market, you can make a more informed decision.

One of the common challenges in recruitment is finding someone with the right attitude. You need to know, not only they can do the job, but also do they want to, will they be engaged, have a positive attitude and really exceed expectations? Trying to pin this down is always difficult in recruitment. This paper argues for the introduction of a measure of ‘strengths’, as adding a key piece of the jigsaw puzzle in measuring whether someone will be really engaged and motivated in the job. Download the article here.

Why do some managers succeed more than others? How do they deliver what appears to be an impossible workload and yet have a work/life balance? How do they generate staff engagement and loyalty and continue to achieve more with fewer resources? Welcome to the art of delegation.

Managing a team which includes highly-qualified employees such as doctors can be a particular challenge for practice managers. This article shares 10 tips on how to manage specialist professionals well. This article introduces Myers-Briggs Type Indicator theory and how that looks in teams.